The MacGregor and MacDuff retail team are always on hand to ensure that you have the best buying experience possible. You can get in touch before, during or after you place your order by using our live chat facility or emailing info(@)macgregorandmacduff.co.uk. We also will get in touch if we feel that anything about your order may be mistaken, to ensure that you get the best service, and products, possible. Our team have years of experience and a wealth of expertise that will guarantee that you receive the perfect highlandwear garment.
For a Kilt we only need 4 measurements.
Watch this video to learn how to determine your jacket and waistcoat size or view our how to measure a kilt page for a more in-depth explanation!
Kilt measurements can be somewhat tricky to get right so once we receive your order an experienced member of staff will contact you regarding your measurements, just to check everything on our order sheet is as it should be.
Feel free to visit one of our shops if you would rather be measured by one of our highly trained staff members, we can also help with picking out tartans and any other queries you may have.
When buying a kilt or kilt package, choosing a tartan is a vital part of the process. There is such a huge collection of tartans available! It is totally acceptable to wear any tartan you wish these days, however, some customers have found that having a story behind their choice offers a personal touch.
We suggest you ask yourself the following questions in order to narrow down your choices...
Our Clan Tartan Finder will allow you to see a sample image of almost all of the tartans we offer and will be useful when making your choice. If you would like to see an actual sample of the material, you can order a tartan sample before committing to an order!
Once your order has been placed, it can take between 4-6 weeks to receive a kilt, a kilt jacket or a kilt package. This can vary during peak periods so if your order is time-sensitive, please feel free to contact us!
When you receive your kilt, we suggest that you try it on right away to ensure that it fits you comfortably. If you have any issues or concerns, please don’t hesitate to contact us. We’re happy to make any necessary alterations and we suggest that if you need your kilt for a special event, you order in plenty of time so that alterations can be made, should they need to be.
If all has gone well we would love to hear from you anyway. Send us photos of you in your new highland wear, post them to our facebook wall and we can add them to our customer gallery.
If there are no issues and your order is perfect, we’d love to hear from you anyway! Send us photos of you in your new highlandwear for our monthly #KingofKilts competiton!
If there is anything else you would like to know please get in touch.
We look forward to hearing from you!